ADHD at Work – Master Coaching Agreement
Last updated: August 27, 2026
Welcome! I look forward to creating a relationship that assists you in reaching your goals. On a business note, I want you to be familiar with my policies and procedures. During our time together we will combine coaching and consulting services in order to help you reach your goals. Since there are distinctive differences between the services think of coaching as a process of discovery and consulting as receiving advice or as an opportunity to learn specific expertise to help you reach your goals.
For the purpose of this agreement, the consulting services, I will offer specific expertise pertaining to workplace accommodations and Attention Deficit Hyperactivity Disorder ADHD.
We have up to 60 minutes available for your scheduled appointments. Sometimes you will be better served by a shorter call and sometimes we will take the full amount of time. It is about the value of the session to you, not the length of time. However, each hour can be used for coaching, consulting or a combination of services.
TERMS AND CONDITIONS:
These Terms and Conditions constitute a legally binding agreement between you, whether personally or on behalf of an entity (“Client,” “you,” “your,” “his,” “her,” “he,” “she,” “they,” “their”), and Meghan Vernice, LLC, doing business as ADHD at Work (“Company”) (“Company”), operated by Meghan Brown-Enyia (“Coach,” “I,” “me,” “my”).
Although I provide coaching services and communicate directly with you, all services are offered through and on behalf of ADHD at Work.
You agree that by purchasing, scheduling, enrolling in, or participating in coaching or consulting services, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from purchasing or participating in coaching services.
I reserve the right, in my professional capacity on behalf of the Company, to make changes or modifications to these Terms and Conditions at any time and for any reason.
I will update the “Last Updated” date of these Terms and Conditions to reflect any changes, and you waive any right to receive specific notice of each such change.
It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to, and will be deemed to have accepted, the changes in any revised Terms and Conditions by your continued purchase of or participation in coaching services after the date such revised Terms and Conditions are posted.
1. Coach-Client Relationship
A. Coaching is a collaboration (defined as an alliance, not a legal business partnership) between Coach and Client that will inspire Client to maximize his, her or their potential. Coach will facilitate the creation of personalized goals and support Client throughout her, their or his, achievement of those goals.
B. Client agrees that Coach is not and will not be liable or responsible for any Client action or inaction. Client understands that the role of Coach is not to provide medical care, lab testing, diagnosis of disease, or treatment of disease. Rather, Coach is a mentor and guide who helps Client make and reach her, their, or his, own health goals.
C. Client understands that Coach is not acting in the capacity of a doctor, licensed dietitian, licensed nutritionist, psychologist, or other licensed or registered professional and that any advice given by Coach is not meant to take the place of advice from these professionals. If Client is under the care of a healthcare professional or currently uses prescription medications, it is Client’s responsibility to discuss with his or her doctor any medical, physical, or other interactions that may result from recommendations made by Coach before beginning this program. At no point should Client discontinue any prescription medications without first consulting his or her physician. Client agrees to immediately consult with his or her doctor if he or she experiences any of the following side effects: diarrhea or any other change in bowel movements, upset stomach, nausea, vomiting, muscle or joint pain, numbness of any kind, dizziness, shortness of breath, allergic skin or other reaction of any kind, other symptoms resulting in any change or side effects that may bother Client. Client agrees that all of the aforementioned topics in 1-C are solely the responsibility of Client and are not the responsibility of Coach.
D. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders (as defined by the American Psychiatric Association) and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical, or other qualified professionals. It is Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that Client promptly inform the provider of the nature and extent of the coaching relationship agreed upon by Client and Coach.
E. Client understands that in order to enhance the coaching relationship, Client agrees to communicate honestly and be open to feedback and assistance. Client acknowledges that coaching is a comprehensive and challenging process. Client agrees that deciding how to handle any changes and incorporate coaching principles into her, their or his lifestyle is exclusively Client’s responsibility.
F. Client understands that their responsibilities as a client are the same whether the Coach is providing consulting or coaching services.
G. Coach provides services in accordance with applicable professional standards governing coaching practice. Coaching services are delivered in alignment with the ethical principles and professional conduct guidelines of the International Coaching Federation (ICF) and are informed by the professional ethical standards of the National Association of Social Workers (NASW).
Coach agrees to maintain professional boundaries, operate within the defined scope of coaching practice, and provide services consistent with principles of client autonomy, dignity, and informed decision-making.
Client acknowledges that Coach will exercise professional judgment in determining the appropriateness of coaching services throughout the coaching relationship. If Coach determines that Client’s needs exceed the scope of coaching services or would be more appropriately addressed by another qualified professional, Coach may recommend referral to an appropriate licensed provider or resource. Client retains full discretion regarding whether to pursue any such referral.
Nothing in this Agreement shall be construed to create a therapeutic, medical, or fiduciary relationship beyond the scope of professional coaching services described herein.
2. Call Cancellation Policy
Client agrees that it is their, her or his responsibility to notify Coach at least 24 hours in advance if they, she or he must cancel or reschedule a phone or video conversation. If Client does not cancel/reschedule at least 24 hours in advance, Client may forfeit the call and no longer be eligible for a refund. The appointment can be rescheduled at the original rate of the session. If Coach must cancel or reschedule a call, Coach will reschedule a new appointment at Client’s convenience.
3. Confidentiality
This coaching relationship—as well as all information (documented or verbal) that Client shares with Coach as part of this relationship—is bound by the principles of confidentiality. However, this Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions). Thus, communications are not subject to the protection of any legally recognized privilege. Coach agrees not to disclose any information pertaining to Client without Client’s written consent. Coach will not disclose Client’s name as a reference without Client’s consent. Confidential information does not include information that: (a) was in Coach’s possession prior to its being disclosed by Client; (b) is generally known to the public or in Client’s industry; (c) is obtained by Coach from a third party, without breach of any obligation to Client; (d) is independently developed by Coach without use of or reference to Client’s confidential information; (e) Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to Coach and as a result of such disclosure Coach reasonably believes there to be an imminent or likely risk of danger or harm to Client or others; and/or (g) involves illegal activity. Client also acknowledges his, her or their continuing obligation to raise any confidentiality questions or concerns with Coach in a timely manner.
4. Limited Liability
Except as expressly provided in this Agreement, Coach makes no guarantees, representations, or warranties of any kind or nature—express or implied—with respect to the coaching services negotiated, agreed upon, and rendered. In no event shall Coach be liable to Client for any indirect, consequential, or special damages. Notwithstanding any damages that Client may incur, Coach’s entire liability under this Agreement, and Client’s exclusive remedy, shall be limited to the amount actually paid by Client to Coach. Client acknowledges that all decisions, actions, and outcomes arising from coaching services are the sole responsibility of the Client.
5. Dispute Resolution
Any dispute arising out of or related to this Agreement and any and all services provided related to this Agreement shall be resolved by binding arbitration pursuant to the commercial arbitration rules of the American Arbitration Association. It is agreed by all parties to this Agreement that the extent of any award surfacing from any dispute related to this Agreement will be limited to and shall never exceed the total of any fees paid to Coach by Client in this Agreement. Any award entered by the arbitrator may be confirmed in a court of competent jurisdiction. By agreeing to arbitration, Client consents to waive rights to a judicial forum and to trial by jury.
6. Payment and Fees
Fees for coaching services vary based on the service selected by the Client and are outlined at the time of enrollment or purchase.
Coaching services may be provided under one of the following structures:
A. Membership-Based Coaching (THRIVE or Subscription Access)
If Client enrolls in a membership-based coaching program, including but not limited to THRIVE or other subscription offerings, Client agrees to the recurring subscription fee in effect at the time of enrollment.
Membership fees are billed automatically on a recurring basis (monthly or as otherwise specified at enrollment) to the payment method provided by Client.
Client is responsible for maintaining accurate and current payment information. Failure to maintain valid payment information may result in suspension or termination of access to services.
Cancellation policies for membership-based services are governed by the Terms and Conditions in effect at the time of enrollment.
B. Individual Coaching Sessions (Single-Session Purchase)
If Client purchases a one-time coaching session, payment in full is due at the time of booking unless otherwise specified in writing.
Single-session purchases do not create an ongoing coaching commitment and do not guarantee continued access to services beyond the scheduled session.
C. Service-Specific Pricing
Pricing for coaching services is subject to change. Rate adjustments do not affect services already purchased or active subscription periods but may apply to renewals or new enrollments.
D. No Guarantee of Results
Client acknowledges that payment for coaching services constitutes payment for time, expertise, and access to coaching support. No guarantees are made regarding specific outcomes.
E. Failure to Pay
In the event of non-payment, declined charges, or failure to remit payment when due, Coach reserves the right to suspend or terminate services until payment is received.
F. 1:1 Coaching Subscriptions
Recurring one-on-one coaching subscriptions require an initial minimum commitment of three (3) consecutive months unless otherwise specified in writing at the time of enrollment. By enrolling, Client agrees to maintain an active 1:1 coaching subscription for the full three-month minimum commitment.
G. Changes to Session Frequency
Clients may increase or decrease the number of coaching sessions included in their monthly subscription during the initial three-month commitment by selecting another available 1:1 coaching package. Changes to session frequency do not restart or extend the original three-month commitment period.
For example, a Client may begin with one coaching session per month, increase to two sessions for the second month, and return to one session for the third month while continuing to fulfill the same three-month commitment.
Pricing for each month will reflect the coaching package and session frequency selected for that billing period. Requests to decrease session frequency must be made prior to the next billing cycle and will apply to future billing periods. Additional sessions or upgrades may be added during a current billing period, subject to scheduling availability and any applicable additional fees.
Changes in session frequency do not constitute cancellation of the coaching subscription. During the initial commitment period, the subscription must remain active at one of the available 1:1 coaching subscription levels.
H. Cancellation
Cancellation during the initial three-month commitment does not eliminate the Client’s responsibility for payments associated with the remainder of the minimum commitment. Following completion of the initial three-month commitment, coaching may continue on a month-to-month basis unless otherwise specified at enrollment and may be canceled in accordance with the applicable cancellation policy.
7. Refunds
Refund eligibility depends on the type of service purchased and whether services have been delivered.
A. Single Coaching Sessions
Payment for a scheduled individual coaching session may be refunded only if the session is canceled by the Client at least twenty-four (24) hours in advance of the scheduled start time and is not rescheduled.
If a session is canceled less than twenty-four (24) hours before the scheduled time, or if the Client fails to attend a scheduled session, the session is considered used and is not eligible for refund.
Once a coaching session has occurred, in whole or in part, no refund will be issued
B. Memberships, Subscriptions, and Multi-Session Programs
Fees paid for memberships, subscription-based services, packages, or multi-session programs are non-refundable unless otherwise expressly stated in writing.
Cancellation of a membership or subscription stops future billing but does not result in a refund for any current or past billing period.
C. Rescheduling
If a session is canceled with at least twenty-four (24) hours’ notice, the Client may request to reschedule the session in lieu of requesting a refund, subject to scheduling availability.
D. Refund Requests
Eligible refund requests must be submitted in writing to the Company using the contact information provided for administrative communication.
8. Recording, Transcription, and Technology Use
Coaching sessions are conducted remotely by telephone or secure video conferencing, as mutually agreed upon by Coach and Client.
Session access information, including call-in details or video conferencing links, will be provided to Client prior to each scheduled session using the contact information supplied by Client.
Client is responsible for ensuring access to the necessary technology, internet connectivity, and a private environment suitable for participation in coaching sessions.
If Client prefers to use an alternative video conferencing platform, such arrangements must be agreed upon in advance, and Client may be responsible for providing access information where applicable.
Coach is not responsible for service interruptions caused by third-party technology platforms, internet connectivity issues, or equipment failures beyond Coach’s control.
A. Session Recording
Coaching sessions may be conducted individually or in group format. Certain sessions, including but not limited to group coaching sessions, may be recorded for purposes including participant access, training, quality assurance, or continuity of services.
By participating in any session that is recorded, Client consents to such recording.
If Client does not wish to be recorded, Client must notify Coach in writing prior to the session. If advance notice is not provided, participation in a recorded session constitutes consent.
B. Transcription Services
Coaching sessions may be transcribed using third-party transcription technology, including but not limited to automated transcription tools and platform-based transcription services.
Transcripts may be used for purposes including coaching support, reflection, documentation, service continuity, and administrative recordkeeping.
By participating in coaching sessions, Client acknowledges and consents to the use of transcription services unless Client provides written notice to Coach prior to the session declining transcription.
If Client declines transcription, Coach will make reasonable efforts to accommodate the request when practicable but does not guarantee transcription will be disabled in all circumstances.
C. Third-Party Technology Platforms
Coaching services may involve the use of third-party technology platforms for communication, recording, transcription, file storage, or information sharing.
Client acknowledges that such platforms operate independently of Coach and may be subject to their own privacy policies, terms of service, and security practices.
Coach is not responsible for the data handling practices, system performance, or security controls of third-party service providers.
9. Shared Coaching Materials and Digital Workspace (1:1 Coaching)
To support the coaching process, Client may be provided access to digital materials and platforms used for coaching delivery, communication, and learning.
These may include both a shared file workspace and a secure client hub or course platform.
A. Shared File Workspace
Coach may provide Client with access to a private digital file workspace for purposes of supporting the coaching engagement.
Shared materials may include, but are not limited to:
• session notes or summaries
• worksheets or educational resources
• action plans or reflections
• session recordings or transcripts, when applicable
Access is provided solely for purposes of the coaching engagement.
Client agrees to maintain the confidentiality and security of access credentials and agrees not to share, distribute, or disclose shared materials without written permission from Coach.
Coach does not guarantee the permanent availability or retention of shared materials and reserves the right to modify, remove, or discontinue access as necessary for administrative, operational, or security reasons.
B. Client Hub and Course Platform
Client may also receive access to a secure online client hub or course platform used to support onboarding, communication, learning, and the coaching process.
This platform may include, but is not limited to:
• onboarding information and orientation materials
• coaching agreements, policies, and program information
• assessments or reflection activities
• coaching tools, worksheets, or structured exercises
• educational content or instructional materials
• guidance for between-session engagement
Content provided within the client hub is part of the coaching experience and is intended to support continuity, structure, and engagement between sessions.
Access is provided for Client’s personal use only and may not be copied, distributed, shared, or reproduced without written permission from Coach.
Access to the client hub or course platform may be time-limited and may end upon completion, termination, or pause of coaching services unless otherwise specified in writing.
C. Technology and Access Responsibility
Client is responsible for maintaining access to the internet, appropriate devices, and secure login credentials necessary to use shared digital platforms.
Coach is not responsible for service interruptions, platform outages, or technical issues beyond Coach’s control.
D. Purpose of Digital Materials
Digital materials and platform access are provided to support reflection, organization, continuity, and engagement in the coaching process and do not constitute clinical records, medical records, or formal treatment documentation.
10. Termination of Coaching
Either the Client or the Coach may terminate the coaching relationship at any time, subject to any financial commitments or obligations associated with the service or program in which the Client is enrolled.
Termination of the coaching relationship does not eliminate or reduce any outstanding payment obligations, subscription commitments, or financial responsibilities previously agreed to by the Client.
The Coach reserves the right to suspend or terminate coaching services if, in the Coach’s professional judgment, continuation of the coaching relationship is no longer appropriate, productive, ethical, or within the scope of coaching services.
11. Governing Law
This Agreement shall be governed by and interpreted in accordance with the laws of the state in which the Coach primarily operates, without regard to conflict of law principles.
Any legal action or proceeding arising under or related to this Agreement shall be brought in a court of competent jurisdiction located within that state.
12. Release of Information
The Coach engages in training and continuing education pursuing and/or maintaining ICF (International Coach Federation) Credentials. That process requires the names and contact information of all Clients for possible verification by ICF. By signing this agreement, you agree to have only your name, contact information and start and end dates of coaching shared with ICF staff members and/or other parties involved in this process for the sole and necessary purpose of verifying the coaching relationship, no personal notes will be shared.
According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes.
13. Force Majeure
The Company shall not be liable or responsible for any delay, interruption, or failure to perform services resulting from events beyond its reasonable control, including but not limited to illness, injury, family emergency, acts of God, natural disasters, power outages, internet or technology failures, platform disruptions, governmental actions, or other unforeseen circumstances. In such events, services may be rescheduled, modified, or suspended as reasonably necessary.
14. Intellectual Property and Use of Materials
All coaching materials, tools, frameworks, worksheets, educational content, recordings, course materials, and resources provided by the Company are the intellectual property of the Company unless otherwise stated.
Client is granted a limited, non-exclusive, non-transferable license to use materials for personal, non-commercial use in connection with coaching services.
Client may not copy, reproduce, distribute, publish, share, modify, or create derivative works from Company materials without prior written permission.
15. Assignment of Coaching Personnel
Client acknowledges that coaching services are provided through the Company and may be delivered by a coach designated by the Company. The Company reserves the right to assign or reassign coaching personnel as necessary to deliver services.
16. Data Retention and Record Storage
The Company may retain coaching-related records, notes, transcripts, and materials for administrative, professional, or continuity purposes. The Company does not guarantee permanent retention of records and may securely delete materials at its discretion in accordance with its record management practices.
17. Notices
Formal notices under this Agreement must be provided in writing and delivered by email or other designated communication method using the contact information provided by the Client or the Company.
Notice is deemed received when transmitted, unless delivery failure is indicated
18. Modification of Services
The Company reserves the right to modify, update, or discontinue service offerings, program structure, delivery format, scheduling methods, or technology platforms as reasonably necessary to provide services. Such modifications do not constitute breach of this Agreement.
19. Survival
Any provisions of this Agreement that by their nature should survive termination shall remain in effect, including but not limited to confidentiality, limitation of liability, intellectual property rights, dispute resolution, and indemnification.
20. Non-Emergency Services
Coaching services are not emergency or crisis services. If Client is experiencing a mental health emergency or requires immediate assistance, Client agrees to contact emergency services, crisis support resources, or an appropriate licensed healthcare provider.
21. Entire Agreement
This Agreement constitutes the entire agreement between ADHD at Work, LLC (“Company”) and Client and reflects a complete understanding of the parties with respect to the subject matter herein. This Agreement supersedes all prior written and oral representations, discussions, or agreements. This Agreement may not be amended, altered, or supplemented except in a written document signed by both the Company and Client.
22. Severability
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
23. Waiver
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of this Agreement.
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If the terms of this Agreement are acceptable, Client should purchase a one-on-one call with Coach. By doing so, Client acknowledges that: (a) they, he or she has received a copy of this Agreement; (b) they, he or she has had an opportunity to discuss its contents with Coach and, if desired, to have it reviewed by an attorney; and (c) Client understands, accepts, and agrees to abide by the terms hereof.
24. Acceptance of Agreement and Informed Consent
By purchasing, scheduling, enrolling in, or participating in coaching services, Client acknowledges that they have read, understood, and agree to be bound by this Coaching Agreement. Electronic acceptance, including digital acknowledgment, online purchase, or participation in services, constitutes valid and binding acceptance of this Agreement.
Client further acknowledges that they have had the opportunity to ask questions, seek clarification, and provide informed consent to participate in coaching services.
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